Privacy Policy

1. Data Controller

In accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD), users are informed that personal data provided through this website will be processed by:

Controller:

GRUPIE LABS, S.L.

NIF:

B19888791

Address:

C/ Guzmán el Bueno 16, 28108 Alcobendas (Madrid), Spain

Contact email:

legal@grupie.com

2. Personal Data Processed

The following data may be processed through this corporate website:

• Identification and contact data (name, email, phone).
• Professional data (company, position), where applicable.
• Browsing data (IP address, session identifiers), in accordance with the Cookie Policy.

3. Purposes of Processing

Personal data is processed for the following purposes:

• Responding to requests for information or contact.
• Managing product demonstration requests.
• Maintaining professional or commercial communications related to Grupie services.
• Ensuring the security and proper functioning of the website.

4. Legal Basis for Processing

The legal basis for data processing is:

• User consent (Art. 6.1.a GDPR), when submitting forms or requests.
• Grupie's legitimate interest in attending to queries and ensuring website security (Art. 6.1.f GDPR).

5. Data Recipients

Personal data will not be transferred to third parties, except:

• Technology providers providing services to Grupie (hosting, email, analytics), under contracts guaranteeing GDPR compliance.
• Public authorities, when there is a legal obligation.

6. International Transfers

Some technology providers may be located outside the European Economic Area. In such cases, transfers are made with appropriate guarantees, such as standard contractual clauses approved by the European Commission.

7. Retention Period

Personal data will be kept:

• While the relationship is maintained or the request is managed.
• Subsequently, during the periods necessary to address possible legal liabilities.

8. User Rights

Users may exercise the following rights against GRUPIE LABS, S.L.:

• Access
• Rectification
• Deletion
• Opposition
• Limitation of processing
• Portability

9. How to Exercise Your Rights

To exercise any of the above rights, users may send a written request to legal@grupie.com, stating the right they wish to exercise and attaching a copy of their identity document. Grupie will respond within a maximum of one month from receipt of the request, extendable to three months in cases of particular complexity (Art. 12 GDPR).

If you consider that the processing of your data does not comply with applicable regulations, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD): www.aepd.es.

10. Security Measures and Modifications

Grupie applies appropriate technical and organizational measures to ensure a level of security commensurate with the risk, including access control and information protection measures.

Grupie reserves the right to modify this Privacy Policy to adapt it to legislative or service changes. Modifications will be published on this same page.